Job Description:

Job Summary:

The ASM 2 - Sales Support Lead is responsible for the daily warehouse/stockroom/receiving and sales support activities and for driving sales and assisting customers on the retail sales floor as required.This individual is responsible for assisting the Store Manager (SM) and the ASM1 - Sales Supervisor in achieving or exceeding all operational standards and sales and profit goals on a daily, monthly and annual basis while adhering to all company policies, procedures, governmental regulations and customer service expectations.The ASM 2 - Sales Support Lead is also responsible for the overall management and operation of the store in the absence of the Store Manager (SM) and the ASM 1 - Sales Supervisor.This is considered a "key carrier" position and is responsible for opening and closing the store and routine handling of bank deposits.

Job Title:

ASM 2 - Assistant Store Manager 2 (Sales Support Lead) Department: Store Operations Reports To: Store Manager Job Status: Non-Exempt (Hourly) Budget Managed ($): None Position Qualifications: High school diploma, GED equivalency, or work experience sufficient to demonstrate high school level retail math and English skills One to three years of related sales/retail/customer service experience; hardwood flooring knowledge a plus Previous warehouse/stockroom experience preferred Must possess a valid driver's license and acceptable driving record Basic Microsoft Office skills (Excel, Word, PowerPoint and Outlook) Experience with Point of Sale (POS) systems, preferred Outstanding telephone skills Ability to drive/operate a forklift required (forklift certification required prior to operating equipment) Physical Requirements: Constant (more than 50% of the time) standing, walking, and hand/finger dexterity; lifting & carrying up to 80 lbs.; pushing & pulling up to 80 lbs.

Frequent (between 33% -50% of the time) reaching, squatting, kneeling, bending, and twisting Occasional (up to 33% of the time) sitting, using ladder to climb Vision (Near, Distance, Color, Peripheral, Depth Perception) General Work Schedule:
This position will generally work a standard full time work week including evenings, frequent weekends (Saturday and Sunday), holidays and overtime as scheduled based on business and customer needs. Regular and predictable attendance is an essential function of this position.

Work Environment:
ASM 2 - Sales Support Leads generally work in a warehouse/stock area and retail sales environment that involves the use of office equipment, such as computers, POS equipment and telephones, machinery/mechanical equipment, ladders and heavy equipment (forklift). Routine exposure to frequent and heavy lifting, moderate noise, outdoor elements (heat and cold) and airborne particles. Limited travel required. 1 - 15 associates supervised indirectly. Please see job description.

Associated topics:
assistant store, associate manager, general manager, jewelry, keyholder, manager retail, retail store, store manager, supervisor, zone

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